SATify Terms of Service

Effective Date: August 30, 2025

These Terms of Service ("Terms") are entered into between you, the Account Holder, and SATify, LLC (“us,” “we,” or “our”). These Terms govern your access to and use of the SATify web application and related services available via our websites and application interfaces (collectively, the "Services"). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by the most recent version of these Terms, our Privacy Policy, and our Cancellation, Refund, and Termination Policy, all of which are incorporated into these Terms by reference.

We reserve the right to revise these Terms, our Privacy Policy, and our Cancellation, Refund, and Termination Policy at any time. If we do, we will post the modified terms on this page and indicate the date of the most recent change above. You agree to check this page periodically for updates to these Terms. Your continued access to or use of the Services constitutes acceptance of these Terms and any modifications thereto. If you object to any changes, your sole recourse is to cease access to and use of the Services.

Use of Services

The Services are intended for educational use by students in grades 6 through 12 ("Users"). Access to and use of the Services by a User requires an account created and managed by their parent or legal guardian ("Account Holder"). By creating an account and agreeing to these Terms, you, the Account Holder, represent and warrant that you are at least 18 years of age and have the legal authority to enter into this agreement and grant consent for the User's use of the Services. You, the Account Holder, are responsible for ensuring the User complies with these Terms and for all activity that occurs under the account.

Compliance with Children's Online Privacy Protection Act (COPPA). Our Services are intended for use by minors. We comply with COPPA and do not knowingly collect personal information from children under 13 without verifiable parental consent. As the Account Holder, you represent and warrant that you are the parent or legal guardian of the User and provide your express consent for us to collect and use the User's information as described in our Privacy Policy for the sole purpose of providing and improving the Services.

You agree that by accessing or using our Services as an Account Holder or User, you have accepted these Terms. We reserve the right, at our sole discretion, to terminate any transactions or activities where we believe that the activities violate these Terms, our Privacy Policy, the Cancellation, Refund, and Termination Policy, or any applicable laws or regulations. Notification of termination may be given at our discretion.

Restrictions: You agree that your and the User's use of our Service must not involve any activities that are dangerous, harmful, fraudulent, deceptive, threatening, harassing, defamatory, or obscene. You are prohibited from attempting to obtain any password, account, or security information belonging to another user. Running auto-responders, spam, or any process that operates while you are not logged into the platform or that interferes with the Service’s operation (including placing an undue load on its infrastructure) is not allowed. You must not use the Service in violation of any law or regulation, nor directly compete with SATify. Activities such as “crawling,” “scraping,” or “spidering” any part of the Service, and attempting to decompile, reverse engineer, or discover the source code or underlying ideas of the Service, are strictly forbidden. You and the User agree not to use the Services for any purpose related to academic dishonesty, including but not limited to cheating on academic assignments, standardized tests, or other examinations.

Content: "Content" refers to all software, images, questions, communications, solutions, and any related material perceived or made available from our Service platform. Content delivered through our Services platform may be owned by us (“Our Content”), contributed by our wider community of volunteers, or contributed by Users like you or the User on your account (“User Submitted Content”). You agree to abide by all copyright notices and restrictions in the Content you access. Unless otherwise specified in writing, all Our Content is owned, controlled, or licensed by us. You agree that Our Content is our sole and exclusive property, which includes all software, images, questions, solutions, or any material associated with the Service platform. For the avoidance of doubt, all content generated by our proprietary AI systems, including but not limited to practice questions, mock exams, and personalized advice, shall be considered "Our Content" and the exclusive intellectual property of SATify, LLC. All Our Content is copyrighted under United States copyright laws and/or similar laws of other jurisdictions, protecting it from unauthorized use.

You agree that by submitting any User Submitted Content (including answers to questions, performance data, and progress metrics) to our Service platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, distribute, display, and perform such User Submitted Content solely in connection with providing, operating, and improving the Services. You understand and agree that this license will persist even if your User Submitted Content is subsequently removed by you or if you subsequently delete your account with our Service, to the extent that such Content has been integrated into the Services or anonymized.

External Links and Third-Party Resources. The Services may contain links to third-party websites, services, and educational content, such as those from Khan Academy, YouTube, and Substack (collectively, "Third-Party Resources"). These links are provided solely as a convenience and for supplementary educational purposes. You acknowledge and agree to the following:

1. No Control or Endorsement: SATify does not own, control, or operate any Third-Party Resources. The inclusion of a link does not imply any endorsement, affiliation, or approval by SATify of the content, provider, or practices of that resource.
2. Assumption of Risk: When you click on a link and leave our Services, you do so entirely at your own risk. We are not responsible for any harm, loss, or damage that may arise from your access to or use of any Third-Party Resources. This includes, but is not limited to, exposure to inaccurate or offensive content, or damage to your computer or data from viruses, malware, or other destructive code.
3. No Duty to Monitor: The content of Third-Party Resources can change at any time without our knowledge. We have no obligation to monitor or review the content of these external sites and expressly disclaim any responsibility for their accuracy, legality, or appropriateness. It is your responsibility to evaluate the content and usefulness of information obtained from other sites.
4. Third-Party Terms and Policies: Your use of any Third-Party Resource is governed by the terms and privacy policies of that third-party provider, not by SATify's Terms of Service or Privacy Policy. We strongly encourage you to review their policies before engaging with their content or providing any personal information.

Account Information

Registration: To use our services, you, the Account Holder, may be required to register an account. In registering, you may elect to create an account directly with us or, if possible, create an account via a supported third-party service such as Google or Facebook. You understand and acknowledge that if you create an account using any third-party services, you will be subject to those third-party terms and conditions and privacy policies in connection with the use of our Services. You, the Account Holder, agree to familiarize yourself with any obligations under the conditions set forth by using such third-party services as it relates to registration and data sharing.

Terms of Account: You, the Account Holder, are required to register and maintain an account with us for the purpose of accessing our services for the User(s). You agree that the information you provide during registration and thereafter is accurate, current, and complete to the best of your knowledge. You, the Account Holder, must be at least 18 years of age. You agree to maintain the account information as to its accuracy and completeness. Failure to maintain accurate, current, and complete account information may result in your inability to access and use our services. You, the Account Holder, are solely responsible for all activity that occurs on your account, whether by you or the User(s).

Use of Account: You, the Account Holder, agree that the account will be used by the authorized User(s) solely for personal, non-commercial educational purposes related to the Services. You further agree that you will not allow any unauthorized third party to use the account. You agree that you and the User(s) will use our services only for lawful activities. You agree, as needed, to offer proof of identity to confirm you are the Account Holder.

Parent Dashboard and Data Sharing. The Services may allow a User to invite their parent or legal guardian ("Advisor") to view their progress and performance data via a Parent Dashboard. By sending an invitation, the User consents to this sharing. By accepting, the Advisor agrees to be bound by these Terms and our Privacy Policy. SATify is not responsible for any disputes between the User and the Advisor related to the data shared on the dashboard.

Privacy: The privacy of your and the User's information, including any User Submitted Content or confidential information provided as part of your account, is protected by our Privacy Policy. Please refer to our Privacy Policy, which is incorporated into this agreement by reference, to learn more about how we collect, use, and protect your and the User's data, including data from minors, and your rights regarding such data.

Subscriptions, Billing, and Payments

Service Model: SATify offers a Free tier and paid subscription plans.

1. Free Tier: New Account Holders start on the Free tier. Access to some features may be limited.
2. Paid Subscriptions: You may subscribe to a paid plan (Monthly or Yearly) to access additional premium features. Current pricing details are available on our pricing page [Link to pricing page].

Automatic Renewal: YOUR PAID SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD (MONTHLY OR YEARLY, DEPENDING ON YOUR PLAN) UNLESS YOU CANCEL IT BEFORE THE RENEWAL DATE. By starting a paid subscription, you authorize us (via our third-party payment processor) to charge the applicable subscription fees and any taxes to your designated payment method on a recurring basis until your subscription is cancelled.

Payment Processing: We utilize third-party services (such as Stripe) for the purposes of processing payments. We do not store or retain sensitive payment card information (such as full card numbers). Your payment information is handled directly by our third-party payment processor, subject to their terms and privacy policy. We do not accept any liability or security for the use of our services as it relates to the protection of your banking information by third parties. Although we strive to protect your information, you use our services AS IS and accept all liability and risk of using our services and third-party payment services. You have the sole responsibility of ensuring that you take necessary precautions to protect your private information.

Cancellation: You may cancel your Monthly or Yearly subscription at any time. Instructions for cancellation are provided in our Cancellation, Refund, and Termination Policy. You must cancel your subscription before the next renewal date to avoid being charged for the next billing period.

No Refunds: As detailed in our Cancellation, Refund, and Termination Policy, Fees paid or accrued in connection with any Services, including subscription fees, are non-refundable, and we will not prorate any fees paid for a subscription that is cancelled before the end of its term.

Warranties and Limitations on Liability

No Guarantee of Academic Performance. SATify provides educational tools and resources designed to assist with SAT preparation. However, SATify makes no warranty or representation regarding any specific academic results or score improvements. Your or the User's academic performance is dependent on numerous factors beyond our control, and we disclaim any liability for any academic outcomes.

USE OF THE SERVICES IS AT YOUR AND THE USER'S OWN RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT (i) THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES WILL MEET YOUR OR THE USER'S REQUIREMENTS; (ii) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (iii) THAT THE SERVICE WILL BE ERROR FREE OR THAT WE WILL FIX ANY ERRORS. ANY MATERIALS OBTAINED THROUGH USE OF THE SERVICES ARE OBTAINED AT YOUR AND THE USER'S OWN DISCRETION AND RISK AND THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE CAUSED TO YOUR OR THE USER'S COMPUTER OR DATA OR FOR ANY BUGS, VIRUSES, TROJAN HORSES OR OTHER DESTRUCTIVE CODE RESULTING FROM USE OF THE SERVICES OR ANY CONTENT OBTAINED FROM THE SERVICES. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER LEGAL RIGHTS, WHICH VARY FROM STATE TO STATE.

TO THE FULLEST EXTENT PERMITTED UNDER LAW, WE HAVE NO OBLIGATION OR LIABILITY (WHETHER ARISING IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR LIABILITIES (INCLUDING, BUT NOT LIMITED TO, ANY LOSS OF DATA, REVENUE OR PROFIT) ARISING FROM OR RELATED TO YOUR OR THE USER'S USE OF THE SERVICES OR ANY CONTENT PROVIDED BY OR THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES IN ADVANCE. THE FOREGOING LIMITATION APPLIES TO DAMAGES ARISING FROM (i) YOUR OR THE USER'S USE OR INABILITY TO USE OUR SERVICES; (ii) COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS OR SERVICES PURCHASED THROUGH OR FROM OUR SERVICES; (iii) THIRD PARTY CONTENT MADE AVAILABLE TO YOU OR THE USER THROUGH THE SERVICES; OR (iv) ANY OTHER MATTER RELATING TO THE SERVICES. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL, CONSEQUENTIAL OR OTHER TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY AND THE LIABILITY OF EACH OF OUR OFFICERS, MANAGERS, INVESTORS, EMPLOYEES, AGENTS, ADVERTISERS, LICENSORS, SUPPLIERS, SERVICE PROVIDERS AND OTHER CONTRACTORS TO YOU OR ANY THIRD PARTIES UNDER ANY CIRCUMSTANCE IS LIMITED TO A MAXIMUM AMOUNT OF 500. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. ## Dispute Resolution **Procedure:** You and we agree that any dispute arising out of or relating to these Terms or the Services shall be settled via binding arbitration. The arbitration will be administered by Judicial Arbitration & Mediation Services, Inc. (“JAMS”) pursuant to its Streamlined Arbitration Rules & Procedures (the “JAMS Rules”). The arbitrator shall have the power to decide any motions brought by any party to the arbitration. The arbitrator shall issue a written decision on the merits. The arbitrator shall have the final power to award any remedies available under applicable law, and shall award Attorney’s fees and costs to the prevailing party where provided by applicable law. The decree or award rendered by the arbitrator may be entered as a final and binding judgment in any court having jurisdiction thereof. **You and we agree that the arbitrator shall administer and conduct any arbitration under this agreement in accordance with the substantive law of the State of California, without reference to its conflict of law provisions, and that the arbitration shall be conducted in the City of Mountain View, Santa Clara County, California.** To the extent that the JAMS Rules conflict with the substantive law of California, California law shall take precedence. **Statute of Limitations:** YOU AGREE THAT ANY LEGAL CLAIM AGAINST US ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST BE FILED WITHIN **ONE (1) YEAR** AFTER THE EVENT THAT GAVE RISE TO YOUR CLAIM. OTHERWISE, YOUR CLAIM WILL BE PERMANENTLY BARRED. **Remedy:** Except as otherwise provided by law or for seeking injunctive relief permitted under applicable law, the arbitration shall be the sole, exclusive, and final remedy for any dispute between you and us. Neither you nor we will be permitted to pursue court action regarding claims that are subject to binding arbitration. **Class Action Waiver:** YOU AND WE AGREE THAT ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MAY BE BROUGHT SOLELY IN EACH OTHER’S INDIVIDUAL CAPACITY AND NOT IN THE CAPACITY AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. YOU AND WE FURTHER AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN YOUR OR OUR CLAIMS SPECIFICALLY AS THEY RELATE TO ONE ANOTHER WITHOUT THE CONSENT OF ALL AFFECTED PARTIES. ## Miscellaneous **Governing Law; Consent to Personal Jurisdiction.** This Agreement shall be governed by the laws of the State of California, without regard to the conflicts of law provisions of any jurisdiction. To the extent that any lawsuit is permitted under this Agreement (including for the purpose of enforcing an arbitration award), you hereby expressly consent to the personal and exclusive jurisdiction and venue of the state and federal courts located in **Santa Clara County, California.** **Feedback:** If you provide SATify with any feedback, suggestions, or comments regarding the Services ("Feedback"), you grant SATify a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback in any form, media, or technology, whether now known or hereafter developed, without compensation to you. **Intellectual Property:** All rights, title, and interest in and to the Services, including all intellectual property rights in the underlying technology, software, algorithms, user interfaces, trademarks (including "SATify"), logos, and trade dress, are owned by SATify, LLC or our licensors. Except for the limited use rights expressly granted in these Terms, no other rights are granted. **Force Majeure:** We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond our control such as acts of God, war, riots, fire, floods, natural disaster, extreme weather, criminal activity, accident, alien invasion, act of government or terrorism, embargoes, network infrastructure failures, strikes, disruptions in communications including wireless and telecommunication, or any other disruption to our abilities to provide our services to the extent that the disruption is beyond our control. **Entire Agreement.** This Agreement, including the incorporated Privacy Policy and Cancellation, Refund, and Termination Policy, constitutes the entire agreement and understanding between you and us with respect to the subject matter herein and supersedes all prior written and oral agreements, discussions, or representations between you and us. **Severability.** If any portion of these terms is deemed to be invalid or unenforceable, such provision will be enforced to the maximum extent permissible so as to effect the intent of you and us, and the remainder of these terms will continue in full force and effect. **Modification, Waiver.** No modification of or amendment to these terms, nor any waiver of any rights under these terms, will be effective unless expressly agreed upon by us in writing. Waiver by us of a breach of any provision of these terms will not operate as a waiver of any other or subsequent breach. If you need to contact us, email us at contact@SATify.app. --- # SATify Cancellation, Refund, and Termination Policy **Effective Date:** [Date] This Cancellation, Refund, and Termination Policy forms part of and is incorporated by reference into the SATify Terms of Service. **Cancellation of Subscription:** You can cancel your current Premium subscription (Monthly or Yearly) at any time through your Account Holder dashboard on the Services, generally found on the Manage Subscription page. Specific instructions are provided in our Support Article [Link to Support Article]. You **must** cancel your subscription before your next renewal date to avoid being charged for the next billing term. **Effect of Cancellation:** After you cancel your subscription, your access to the paid subscription features will remain active until the end of the current billing period (the date your subscription was next scheduled to renew). You will have continued access to your subscription for the remainder of that period (unless your access is suspended or terminated earlier as set forth below). Your subscription will not renew, and you will not be charged for future billing periods. **No Refunds:** **ALL FEES PAID OR ACCRUED IN CONNECTION WITH ANY SERVICES, INCLUDING SUBSCRIPTION FEES FOR MONTHLY OR YEARLY PLANS, ARE NON-REFUNDABLE.** We do not provide refunds or credits for any partial subscription periods or unused access. If you cancel your subscription, you will not receive a refund for the current billing term, but you will retain access until the end of that term. **Termination by SATify:** SATify may deny you access to all or any part of the Services or terminate your account with or without prior notice if you or the User on your account engage in any conduct or activities that SATify determines, in its sole discretion, violates SATify's Terms of Service, Privacy Policy, or the rights of SATify or others, or is otherwise inappropriate or illegal. Without limitation, SATify may deny you access to the Services or terminate your account, without providing any refund, if you or the User violate the Terms. All Fees paid or accrued in connection with any Services are non-refundable, including in the event of termination by SATify for cause. **Billing Questions:** For any other billing questions, please contact contact@SATify.app.