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Privacy Policy

Last Updated: August, 30 2025

SATify, LLC ("we”, “us”, or “our") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of personal information we may receive from users of our website (the “Site”) and any other services offered by us in connection with our site (any and all of the foregoing, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of personal data depending on how you use our Services.

  • Account Information: When you create an account or register for our Services, we collect personal data such as your email address, a hashed version of your password, and your user ID. You may also choose to provide a name or username. This data is primarily collected and managed through our authentication provider, Supabase Auth.
  • Profile Information: If you choose to add information to your user profile beyond the required registration details (e.g., a profile picture, bio), we collect that information.
  • Subscription and Transaction Information: If you subscribe to a paid plan, we collect and process information related to your subscription status, plan type, start and end dates, and payment history. We use a third-party payment processor, Stripe, to handle payment card details. We receive and store information about your transactions (e.g., billing address, amount paid, date of transaction, and a Stripe customer ID), but we do not store your full payment card numbers on our servers.
  • Usage Information: We collect information about how you access and use the Services. This includes information about your activity within the application (e.g., math problems attempted, answers provided, scores, progress on specific topics, time taken per question, feature usage, and interactions with AI-driven advice), device information (like hardware model, operating system, browser type), unique identifiers (like IP address, device ID), and log information (like access times, pages viewed, crash reports).
  • Communications: If you contact us for support or with inquiries, we collect the content of your communications with us and your contact information.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To Provide and Maintain the Services: Operating the website, delivering the math training content, managing your account, authenticating users, and processing your progress and performance data.
  • To Process Payments and Subscriptions: Managing your free tier/subscriptions, processing recurring payments through Stripe, and handling cancellations.
  • To Communicate with You: Sending you service announcements, technical notices, security alerts, support messages, newsletters, educational updates (including content from our Substack and YouTube channels), and promotional materials related to our services, and responding to your inquiries.
  • To Improve, Personalize, and Develop the Services: Analyzing usage trends to understand how users interact with our Services, troubleshoot issues, develop new features, and enhance the overall user experience.
  • To Develop and Train our Artificial Intelligence Models: We use anonymized and aggregated Usage Information and performance data to train, develop, and improve our artificial intelligence algorithms. This allows us to provide more accurate personalized advice, generate higher-quality practice questions, and enhance the overall effectiveness of the Services for all users.
  • To Ensure Security and Prevent Fraud: Monitoring activity to detect and prevent fraudulent, abusive, or unlawful uses, and protecting the security and integrity of the Services and user data.
  • For Legal Compliance: Meeting our legal obligations, responding to lawful requests from authorities, and enforcing our Terms of Service.

3. How We Share Your Information

We will not share, sell, rent, or trade your personal data with other parties except as provided below:

  • Service Providers: We share your personal data with third-party companies that provide services on our behalf or help us operate the Services, such as Supabase (for user authentication and database hosting) and Stripe (for payment processing). These service providers are contractually obligated to use your personal data only to perform services for us and in a manner consistent with this Privacy Policy.
  • Information Shared with Parents or Advisors: The Services allow a student User to invite their parent or legal guardian to view their account activity and academic progress via a Parent Dashboard. By initiating this invitation, the User directs us to share their Usage Information and performance data with their designated parent or advisor.
  • Compliance with Laws and Law Enforcement: We may disclose personal data if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws or respond to a court order, subpoena, or warrant. We may also disclose information when we believe it is necessary to protect us from fraudulent or unlawful uses, protect the security or integrity of the Services, or protect the rights, property, or personal safety of us, our users, or others.
  • Business Transfers: We may sell, transfer, or otherwise share some or all of our assets, including your Personal Data, in connection with a merger, acquisition, reorganization, or sale of assets or in the event of bankruptcy.
  • Aggregated or De-identified Information: We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for various purposes, including for industry analysis, research, and marketing.

4. Cookies and Other Technologies

Like many websites and applications, we use 'cookies' and similar technologies (e.g., local storage) to collect information. A cookie is a small data file that we transfer to your device for record-keeping purposes. We may use these technologies to enable certain features of the Services, to understand how you interact with the Services, to monitor web traffic, and to improve the Services. You can instruct your browser to stop accepting cookies, but if you do, you may not be able to use all functionality of the Services.

5. Data Security

We are committed to protecting the security of your personal data. We implement appropriate physical, electronic, and managerial policies and procedures designed to safeguard personal data and protect it from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored personal data to you via email or conspicuous posting on the Site in the most expedient time possible and without unreasonable delay.

6. Data Retention

We retain your personal data for as long as necessary to provide the Services to you, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. International Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, or country where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, we may transfer the personal data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Children's Privacy

SATify is intended for use by students in grades 6-12, including children under the age of 13. We are fully compliant with the Children's Online Privacy Protection Act (COPPA). We do not collect personal information from any child without verifiable parental consent. As outlined in our Terms of Service, the creation of a User's account by an Account Holder who represents they are the parent or legal guardian constitutes this consent.

Parents or legal guardians have the right to review their child's personal information, direct us to delete it, and refuse to allow any further collection or use of the child's information. To exercise these rights, please contact us at contact@SATify.app.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including the right to access, correct, or delete your data. To exercise any of these rights, please contact us. We may need to verify your identity before processing your request.

Your California Privacy Rights: If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include the Right to Know, Right to Delete, and Right to Correct your personal information. SATify does not "sell" or "share" your personal information as those terms are defined under the CCPA. To exercise your rights under the CCPA, please contact us at the email provided below.

10. Account Deletion

You can request to delete your SATify Account at any time through your account settings. Once requested, your account will enter a 15-day cool-off period, during which you can restore it by logging in. After this period, the deletion is irreversible. Upon permanent deletion, you will lose all access to content, data, and subscriptions associated with your account. We may refuse a deletion request if the account has an active subscription or outstanding issues, or if we suspect a violation of our Terms of Service. Please cancel all active subscriptions before requesting deletion. For full details and restrictions, please refer to your account settings page.

11. Links to Other Sites

Our Services may contain links to other websites and services. If you click on a third-party link, you will be directed to that third party's site. We do not control third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of the other websites and services you use.

12. Changes and Updates to This Privacy Policy

This Privacy Policy may be revised periodically, and this will be reflected by a "Last Updated" date at the top of this page. Please revisit this page to stay aware of any changes. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

13. Contact Information

Please contact us with any questions or comments about this Privacy Policy, your personal data, or our data practices, at:

contact@SATify.app