40 customers provided satisfaction ratings (Highly Satisfied, Satisfied, Neutral, Dissatisfied) for three different product categories (A, B, C). No customer gave the same satisfaction rating for two different product categories. The table above shows the number of customers for each rating in each product category.
Number of Customers by Satisfaction Rating and Product Category
| Highly Satisfied | Satisfied | Neutral | Dissatisfied | Total | |
|---|---|---|---|---|---|
| Prod A | 10 | 15 | 8 | 7 | 40 |
| Prod B | 12 | 13 | 9 | 6 | 40 |
| Prod C | 15 | 10 | 7 | 8 | 40 |
| Total | 37 | 38 | 24 | 21 | 120 |
If a customer is selected at random from those who were "Highly Satisfied" with Product B, what is the probability that this customer was also "Highly Satisfied" with Product A?
0
1/12
10/37
Cannot be determined from the given information.
